Arkansas | Colorado | Kansas | Nevada | New Mexico | Newsletter | Ohio | Operations | Pennsylvania
Similar Posts
Veteran Directed Care
The U.S. Department of Veterans Affairs recognizes the self-directed or consumer-directed service delivery model as a meaningful strategy for veterans of all ages to access long term services and supports in a home and community based setting. The Veterans Directed Care (VDC) program was developed by the U.S. Department of Veterans Affairs (VA) Veterans Health…
Impact of Cloud-Native Services on FMS
An overview of the impact and benefits of cloud-native software for financial management services (FMS). At Palco, we want to help individuals overcome all barriers to living their most meaningful lives. In today’s world, that demands understanding the transformation Financial Management Services (FMS) have seen in the last decade. We have spent time and capital…
Exciting News: West Virginia Palco’s Connect EVV solution is here!
Calling all West Virginia employers and workers, we are making the switch to Palco’s EVV app! We’re thrilled to announce that Palco is launching training sessions to help you get up to speed with our new Electronic Visit Verification (EVV) tools via Palco Connect. Starting November 4th and continuing into January, we will be transitioning…
The Right Selection for Self-Direction
Learn about the advantages Palco’s partners have access to! Advantages ✔ Innovative modern technology with live and local service professionals answering customer support requests. ✔ 24/7 cloud-based system with configurable and customizable features to meet any program needs. ✔ Lightning fast enrollment with the capability for full FMS enrollment completion in under 3 minutes! Experience…
Arkansas | Colorado | Kansas | Nevada | New Mexico | Newsletter | Ohio | Operations | Pennsylvania
Palco Newsletter – Q1 2024
Click here to read Palco’s Quarter One Newsletter for 2024.
Quality Customer Service Matters
The components of a good customer service team consist of creating best practices to help the company develop highly effective processes to streamline the work. Implementing these practices can improve efficiency. Having the ability and knowledge to respond quickly to the client’s needs allows the caller’s issues to be resolved quickly and efficiently. Every client’s…