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Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.
Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…

Palco Program Spotlight – Colorado
Colorado Consumer-Directed Attendant Support Services program (CDASS) In 2019, Palco began partnering with the Colorado Department of Health Care Policy & Financing (HCPF) to serve as a Financial Management Services vendor for the Consumer-Directed Attendant Support Services (CDASS) program. The CDASS program helps eligible home and community-based waiver participants hire and manage their own attendants…

Depression During the Holidays
We’ve all heard and read about depression during the holiday season, but it can especially ring true for seniors and people with disabilities for a myriad of reasons. There is also tons of real data to back up the fact that a countless Americans feel this burden during this season. Along with that data, as…

Pennsylvania Employers- DOL Notices
As part of our 2021 first-quarter filing with the PA Department of Labor (DOL) and Industry for Unemployment Taxes at the end of April, a prefile is sent to the state to confirm all information. From this file, we were notified of a number of individuals in need of a form to be filed with…

Implementing EVV in Self-Direction
In case you missed it, the 21st Century Cures Act requires states to use Electronic Visit Verification (EVV) for any Medicaid-funded personal care services. Failure to comply with this requirement results in a reduction of the state’s FMAP (Federal Medicaid Assistance Percentage). EVV electronically captures the type of service performed, who received the service, who…

Managing Crisis
At Palco, supporting our clients in their self-direction responsibilities can be stressful for them. In self-direction, the person receiving the services has a choice and control over the services and support. With this responsibility comes decisions and pressure at times. People seeking care can sometimes develop anxiety or feel like they are in a crisis….